Welcome to the frequently asked questions page, obviousely you are here because you are looking for a few more details about us and/or this service, this is understandable, so we took a minute or two and attempted to paint a clearer picture.

Since most people have been conditioned by the popularly known internet service providers to believe that they are condemned to pay a monthly fee, and that they have to settle for inferior service for the rest of their life or pay an extravagant amount of money for something better, this may cause some to have a small doubt about this great offer, unlike our now ecstaticly happy members that believed in us way back in 1996 when we began our journey to give everyone what the other internet access providers dread and fear people will discover....

Free superfast internet service with all the bells and whistles.

This is not the way of the future, we make it happen now, at least for the ones that are fortunate enough to land at this site, like you, today, right here, right now!

You must have something better to do with the money you pay your isp month after month, so why stay with them?

We suggest trying our superior, but yet, amazingly free service, you have nothing to lose and everything to gain.

We have been around for a long time, find out why, and what the other internet service providers are terrified you'll discover, superior quality service, reliability, ease of use, no busy signals, NO forced banner ads, and best of all, our service comes with all the bells and whistles, and it's accessible in the USA and Canada, so go ahead and "FREE YOURSELF NOW", it'll be the last time you switch your isp.

Stop paying for internet access, then please click the "Tell A Friend" link above and send us your friends, it only takes a minute of your time and they'll love you for it .

At FIC everyone wins!!!

Below are some answers we hope should cover most questions... Enjoy!

 

Q: How can this service be without monthly fees?

A: Because advertisers have found it beneficial to support this type of service since 1996 and the more members join the more attractive and beneficial it is for advertisers to keep on supporting, so everyone wins.

Q: Does that mean we get bombarded with advertising?

A: Absolutely NOT ! .There aren't any banner ads while you surf, just like a pay service.

Q: Is there a monthly usage limit ?

A: No, there's no limit or interruptions, we don't believe in hidden charges.

Q: Why don't you offer a download?

A: We've tried that over the years, but we have found that this attracts undesirables such as spammers, net hogs and so forth, in essence people that extremely abuse the service and ruin it for everyone else, furthermore, we have also noticed that most people really prefer having a CD on hand incase their computer crashes, etc...

Q: Is the CD software difficult to install?

A: Not at all it practically installs itself ! You just insert the CD in your computer cd drive, the CD starts, and voila, the installation wizard comes up to guide you through the very short and easy process. It's really very simple!

Q: Can someone that currently doesn't have any internet access still join with the software?

A: Absolutely ! You just insert the CD in your computer cd drive, the CD starts, then the installation wizard comes up to guide you through the very short and easy process. The software will dial the local dialup number you choose to complete your account registration. It's really very simple!

Q: Does this service also support the new V.92?

A: Absolutely! We offer superfast 56k access and V.92 capability.

Q: Do I have to pay anything or is it really free?

A: Absolutely positively zero nada nothing zilch to pay.

Q: Do I have to provide credit card information to join?

A: No.

Q: Does this service support chat?

A: All major chat programs are supported.

Q: Are there any roaming charges or fees to connect in different cities when I'm travelling or if I move?

A: None at all, but you can log one computer onto the internet at a time per free account .

Q: What if I encounter a problem I can't solve on my own?

A: No problem, though our service is completely reliable, we do have technical support experts available to you 24hrs a day, our experts will pleasantly make sure all the services are functioning to your entire satisfaction.

Q: What if I move?

A: No problem, our software is a breeze to setup and/or to change the number to dial into, if or when you travel or move

Q: Is there a parental control available?

A: Yes, you can block the websites that you feel are inappropriate.

Q: Is there a restriction as to where I can go on the internet?

A: None at all, you can surf to any site.

Q: Do I have to cancel my current ISP to join this service?

A: NO, you don't have to, you can keep your current isp as well if you prefer.

Q: Can I use my own browser?

A: Absolutely, you are free to use which ever browser you prefer.

Q: Can I get extra email addresses?

A: Absolutely! Extra email boxes are available no-charge.

Q: What do I pay exactly?

A: NOTHING, ZERO, NADA, ZILCH, RIEN !

Q: I want to join, what do I do?

A: Just click on the Join Now Free button and follow the simple instructions.

Q: Can I order CDs by mail instead of online?

A: Sorry not at this time. Paypal.com is a good alternate solution.